“In the course of our professional careers Dr. Wachsman and I have had decades of working with people in many different circumstances ranging from adversarial matters, to boards on which we serve, to dealing with media, to employee issues, to collaborating with colleagues in law and in medicine. What matters at the end of any interaction between people is the respect and dignity with which one is treated, no matter the outcome.
From the moment we contacted you at Bösendorfer Pianos of Las Vegas, we were treated with the utmost respect and sensitivity. The sale of our Bösendorfer Imperial concert grand piano, an instrument that had given us over twenty years of joyful memories, was a most personal event and both of you understood that simple fact. The consignment process, from the straightforward contract, to the ongoing notification of prospective buyers, to the respect given to our decisions was seamless and professional.
Even under difficult market conditions your communication with us was timely, forthright and helpful. And we will never forget the extraordinary efforts that Louis expended in contacting us while in Germany for a family funeral. In all respects our experience with you has been an absolute pleasure, as well as financially beneficial.
We would not hesitate to recommend Bösendorfer Pianos of Las Vegas to anyone who considers selling his/her Bösendorfer on consignment.”